Policy Sections
Key Points Summary
We collect minimal data
Only what's necessary to facilitate direct car transactions between buyers and sellers.
Bank-level security
Your data is protected with encryption and strict access controls.
No broker means more privacy
Your information stays between you and the other party in the transaction.
You're in control
Manage your data preferences anytime in your account settings.
Introduction
At NoBrokerCars ("we", "us", or "our"), we operate a peer-to-peer car resale platform that connects buyers and sellers directly, eliminating the need for brokers or dealerships. We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.
This Privacy Policy explains how we handle your personal data when you use our website, mobile application, and services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Personal Information
When you create an account or use our Service, we collect:
- Contact information (name, email, phone number)
- Account credentials (username and encrypted password)
- Government ID (for verification, when required by law)
- Payment information (processed securely by our payment partners)
- Communication preferences
Vehicle Information
For sellers listing vehicles, we collect:
- Vehicle identification number (VIN)
- Make, model, year, and specifications
- Mileage and condition reports
- Service and accident history
- Photos and videos of the vehicle
Automatically Collected Data
When you access our Service, we may collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (approximate location based on IP or GPS with consent)
- Cookies and similar tracking technologies (see our Cookie Policy)
How We Use Your Information
We use the information we collect for the following purposes:
Facilitate Transactions
Connect buyers and sellers directly without intermediaries
Verify Identities
Authenticate users to prevent fraud
Provide Service
Deliver notifications and customer support
Improve Platform
Analyze usage to enhance user experience
We never sell your personal information to third parties. Our business model is based on transaction fees, not data monetization.
Information Sharing
We may share your information in these limited circumstances:
Between Buyers and Sellers
To facilitate direct transactions, we share:
- Basic contact information (name, phone, email) once both parties agree to connect
- Vehicle details between interested buyers and the seller
- Communication history related to the transaction
With Service Providers
We work with trusted partners who assist us in operating our Service:
- Payment processors (Stripe, PayPal)
- Vehicle history report providers (Carfax, AutoCheck)
- Cloud hosting and infrastructure services
- Customer support platforms
These providers are contractually obligated to protect your data and only use it for the services we request.
For Legal Compliance
We may disclose information when required by law:
- To comply with legal process or government requests
- To enforce our Terms of Service
- To protect the rights, property, or safety of NoBrokerCars, our users, or others
- For fraud prevention or credit risk reduction
Data Security
We implement robust security measures to protect your information:
Encryption
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
Access Controls
Strict role-based access to personal data
Regular Audits
Security assessments and penetration testing
Data Minimization
We only collect what's necessary and retain it only as long as required by law or for legitimate business purposes.
While we implement these measures, no system is 100% secure. We cannot guarantee absolute security but we commit to promptly notify you of any data breaches as required by law.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Access and Portability
Request a copy of your personal data in a structured, machine-readable format.
Correction
Update or correct inaccurate personal information in your account settings or by contacting us.
Deletion
Request deletion of your personal data, subject to certain legal retention requirements.
Objection and Restriction
Object to or request restriction of certain data processing activities.
Marketing Preferences
Opt-out of marketing communications at any time using the unsubscribe link in our emails or in your account settings.
To exercise these rights, please contact us at privacy@NoBrokerCars.com. We may need to verify your identity before processing your request.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we'll update the "Last updated" date at the top of the page.
For significant changes, we'll notify you through:
- Email notification (if we have your email address)
- In-app notifications or banners
- Posting a notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.